3CX

3CX

Teams, chat and phones

How Control Center connects to 3CX, what it uses, and what you need from the vendor before you connect it.

Good to know. 3CX’s API needs an 8SC+ license and covers users and call control.

What Control Center uses

Users and call control.

Listed under Teams, chat and phones.

What you need

An 8SC+ license. The API client is created under Admin Console > Integrations > API.

Also have ready:

  • An admin sign-in for 3CX, with permission to create an API key or register an app.
  • A 3CX plan that includes API access.
  • Your region or instance address, if 3CX uses one.

API documentation

API docs3cx.comPublic docs

Public docs: anyone can read them.

Connect it with your AI

Have your AI walk you through it, from this page and the vendor’s own docs.

Prompt for 3CX
Read https://www.resultsiq.ai/docs/tools/3cx/index.md and the vendor's API docs at https://www.3cx.com/docs/configuration-rest-api/ .

I'm connecting 3CX to ResultsIQ Control Center for my MSP. Take me through getting the access it needs:
1. First check what we need: the right 3CX plan, an admin sign-in, and our region or instance address if it uses one.
2. Then tell me exactly where to go in 3CX and what to create, one step at a time. Wait for me before the next step.

Use only those sources, and say when they don't cover something. Never ask me for the API key or password itself: I enter those in Control Center, not in this chat.

In Control Center

When your onboarding opens, you add 3CX in Control Center with that access, then choose which clients it covers and which API operations it can use. The key goes in Control Center’s vault, never in a chat.

Step-by-step screens for this connection are coming to this page. Until then, How connections work covers the rules every connection follows.

Product names belong to their owners. Listing a tool shows that Control Center can work with it, not a partnership or endorsement. Vendors change their APIs and plans, so their own docs are the final word. This page was checked against the vendor’s own site in November 2026.

Stuck on something? Book a call or email connor.reece@resultsiq.ai.

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