Control Center MCP
Give everyone at your MSP an AI that knows your clients.
Your team asks Claude or ChatGPT. It answers from your PSA, RMM and Microsoft 365 in seconds, then does the work.
Why it matters
Every tech does more. Every client notices.
For you
+$120,000a year in margin
More margin from the same team.
Modeled: 12 techs, 5 hours back each a week.
For your team
One question, not five tools.
For your clients
Fixed on the first call.
Try it
Pick a role. Watch it work.
Works the same in Claude and ChatGPT. Example clients and data.
One connection
One connection to every tool you run, for every client.
Connect Claude or ChatGPT to Control Center once. It reaches the tools you already use, and checks every question against the person’s role and clients.
Your team’s AI
Control CenterMCP server
- Their role
- Their clients
- Logged
The tools you already use
ConnectWise PSATickets, agreements and time
NinjaOneDevices, patches and alerts
Microsoft 365Users, licenses and sign-ins
SentinelOneThreats and agents
Datto BCDRBackups and restores
IT GlueDocumentation
Other MCP connectors give your AI one company’s apps.
This gives it every client you manage.
MCP as a service, from Q2 2027
Then sell it to your clients.
Their AI and their apps, with your name on it. Billed monthly, like any managed service.
Example client: Golden Gate Insurance
Their team’s AI
- Your name
- Your rules
- Logged
A monthly line on your invoice
Their apps
Applied EpicPolicies and claims
Microsoft 365Email, files and Teams
QuickBooks OnlineInvoices and payments
FAQ
Questions MSP owners ask about it.
What is MCP?
The Model Context Protocol, the open standard Claude and ChatGPT use to work with other software. Control Center runs an MCP server, so your team’s AI can use your clients’ tools the way your team does.
Which AI does it work with?
Claude and ChatGPT at launch, on your own AI account at your own rate. We don’t mark it up.
What does it cost?
It’s included in Control Center’s $1,750 a month, with nothing per seat or per technician.
Can every technician see every client?
No. Each person signs in with their role from Control Center and sees only their clients and what that role allows. Service Desk and Engineers never see prices or margins.
Can it change things in our tools?
Only the actions an Owner or Admin turns on for each tool, with MFA, and only for roles allowed to use them. Every action is logged with who asked for it.
Where do the passwords and API keys live?
In Control Center’s vault. The AI never sees a password or API key, and nothing is pasted into the chat.
Does it train on our data?
No. Your clients’ data is never used to train a model or improve anything outside your tenant.
Can our clients use it?
Yes, from Q2 2027, as MCP as a service. You connect each client’s Claude or ChatGPT to their own apps, with your name on it and the access you set, and bill it monthly. Until then, it’s for your own team.
Put your team’s AI to work on every client.
Included in the platform price. We start reaching out to the waitlist in Q1 2027.