Integrations
AI for N-able N-central
N-central already monitors every device, patch and script across your clients. Connected to Control Center, alerts become one ticket with the fix attached, your standards are checked every morning, and your team can ask about any device in Claude or ChatGPT.
Automations with N-able N-central
Work that runs on its own, across your tools. A person approves the steps that matter.
Alerts become one ticket, with the fix attached
N-central alerts are grouped and duplicates dropped. One ConnectWise PSA ticket opens with the device, the user and the fix from IT Glue.
With ConnectWise PSA and IT Glue
Known fixes run when a tech approves
For a repeat issue, the fix your team wrote in IT Glue runs through N-central, and the time lands on the ConnectWise PSA ticket.
With ConnectWise PSA and IT Glue
Failed backups handled overnight
When a Cove job fails, a ConnectWise PSA ticket opens with the error, the last good backup and the device’s health from N-central.
With Cove Data Protection and ConnectWise PSA
Documentation that updates itself
Devices from N-central and users from Microsoft 365 sync into IT Glue every night, with changes flagged.
With IT Glue and Microsoft 365
New clients onboarded on rails
A new client in ConnectWise PSA gets a checklist that tracks N-central agents, SentinelOne coverage and Cove jobs until every device is done.
With ConnectWise PSA, SentinelOne and Cove Data Protection
Full disks cleaned up before anyone calls
When N-central flags a disk filling up, the cleanup script your team approved runs. A ConnectWise PSA ticket opens only if that doesn’t fix it.
With ConnectWise PSA
Failed patches retried, then explained
Devices that fail patching in N-central get another try in the next window. If one fails again, a ConnectWise PSA ticket opens with the error and the device’s history.
With ConnectWise PSA
Software requests installed on approval
A software request in ConnectWise PSA installs through N-central once a tech approves it, and the ticket closes with what was installed.
With ConnectWise PSA
New devices set up to your standard
When a new device checks in to N-central, your baseline scripts run and the device is documented in IT Glue.
With IT Glue
Broken agents reinstalled
When an SentinelOne agent stops reporting, N-central reinstalls it with your script once a tech approves.
With SentinelOne
Standards checked in N-able N-central
Checked every morning, for every client. Fewer tickets, better security, and every gap is a project you can sell.
SentinelOne on every device
Devices in N-central without a healthy SentinelOne agent become a ticket.
With SentinelOne
Patches inside your window
Every device in N-central, against the patch window you set.
Supported operating systems only
Devices in N-central on Windows or macOS versions past end of support.
Every server backed up
Servers in N-central with no Cove backup, or none that finished in the last 24 hours.
With Cove Data Protection
No stale devices or accounts
Devices in N-central that haven’t checked in for 30 days, and Microsoft 365 accounts unused for 90.
With Microsoft 365
Only approved software
Software in N-central’s inventory, checked against each client’s approved list.
No unapproved remote access tools
Remote access software in N-central’s inventory that isn’t on your approved list, at every client.
Every device has an owner
Devices in N-central that aren’t matched to a person in Microsoft 365.
With Microsoft 365
Every device documented
Devices in N-central that are missing from IT Glue.
With IT Glue
Reports from N-able N-central
Numbers from your tools, in the client’s language. Build a report from any data you connect.
The whole QBR, drafted
ConnectWise PSA, N-central, SentinelOne and Cove in one QBR, written in the client’s business terms for your vCIO to approve.
With ConnectWise PSA, SentinelOne and Cove Data Protection
Patch compliance
From N-central, per device and per site.
Devices by age and operating system
From N-central, per client and per site, with the devices due for replacement.
Software inventory
From N-central, with unapproved software called out.
Alerts and what they cost
Alert volume from N-central per client, with the ConnectWise PSA time spent on them. For you, not the client.
With ConnectWise PSA
A one-page monthly summary
Tickets, devices, security and AI work from ConnectWise PSA and N-central, on one page for the client’s owner.
With ConnectWise PSA
Ask about N-able N-central in Claude or ChatGPT
Questions your team asks in Claude or ChatGPT, answered from every tool and client. Any answer can become a report or an automation.
“Which devices at Northbridge don’t have SentinelOne?”
Answered from N-central and SentinelOne.
“What did we do for Meridian this month?”
Answered from ConnectWise PSA and N-central.
“Why does Harbor’s file server keep alerting?”
Answered from N-central alerts and ConnectWise PSA history.
“What changed at Northbridge this week?”
Answered from ConnectWise PSA, N-central and SentinelOne.
“Which servers at Northwind are low on disk space?”
Answered from N-central.
“Which patches failed at Meridian last night?”
Answered from N-central.
“Which computers still have the old VPN client?”
Answered from N-central’s software inventory.
“Which devices haven’t checked in this week?”
Answered from N-central.
“What can Sam at Northwind access, and which laptop is theirs?”
Answered from Microsoft 365 and N-central.
“Draft Northbridge’s QBR.”
Built from ConnectWise PSA, N-central and every other connected tool, for your vCIO to edit.
“Clean up the disk on Harbor’s file server.”
Drafted as a N-central script that a tech approves before it runs.
What Control Center reads from N-able N-central
Devices, alerts, patching, scripts and software inventory.
Control Center connects to N-able N-central through its public API. You add it once, then choose which clients it covers and which API operations it can use. The key goes in Control Center’s vault, never in a chat.
What you need: An API-only user and its token, created in N-central.
The examples on this page use a stack MSPs often run with N-able N-central: ConnectWise PSA, IT Glue, Cove Data Protection, Microsoft 365 and SentinelOne. Build your AI plan to see them with your own tools.
Connection details and what you need from N-able N-centralSee this example plan in the builder
Questions about N-able N-central and Control Center
Does Control Center work with N-able N-central?
Yes. Control Center connects to N-able N-central through its public API and uses devices, alerts, patching, scripts and software inventory. You add it once, then choose which clients it covers.
What can an MSP automate with N-able N-central and AI?
With Control Center, 10 automations, including: alerts become one ticket, with the fix attached; known fixes run when a tech approves; failed backups handled overnight; documentation that updates itself; new clients onboarded on rails; full disks cleaned up before anyone calls. A person approves the steps that matter.
Can I use N-able N-central with Claude or ChatGPT?
Yes, through Control Center MCP. Your team connects Claude or ChatGPT once and can ask about N-able N-central at every client, with the same roles and client scopes as their login. For example: “Which devices at Northbridge don’t have SentinelOne?”
What does it cost?
$1,750 a month for the Control Center platform plus $75 a month per billable workflow, with the first 90 days at no cost.