Integrations

AI for Datto BCDR

Datto BCDR protects your clients’ servers. Connected to Control Center, failed backups are ticketed overnight with the error and the last good backup, restore checks are watched every day, and every server is checked for a backup that finished.

Automations with Datto BCDR

Work that runs on its own, across your tools. A person approves the steps that matter.

  • Failed backups handled overnight

    When a Datto BCDR job fails, a Autotask ticket opens with the error, the last good backup and the device’s health from Datto RMM.

    With Autotask PSA and Datto RMM

  • New clients onboarded on rails

    A new client in Autotask gets a checklist that tracks Datto RMM agents, Datto EDR coverage and Datto BCDR jobs until every device is done.

    With Autotask PSA, Datto RMM and Datto EDR

  • Failed restore tests caught early

    When a Datto BCDR restore check fails, a Autotask ticket opens before anyone needs that backup.

    With Autotask PSA

Standards checked in Datto BCDR

Checked every morning, for every client. Fewer tickets, better security, and every gap is a project you can sell.

  • Every server backed up

    Servers in Datto RMM with no Datto BCDR backup, or none that finished in the last 24 hours.

    With Datto RMM

  • Backups that actually restore

    Datto BCDR verification results, checked every day.

  • Backups recent enough to recover from

    Servers whose last good Datto BCDR backup is older than your recovery point target.

Reports from Datto BCDR

Numbers from your tools, in the client’s language. Build a report from any data you connect.

  • The whole QBR, drafted

    Autotask, Datto RMM, Datto EDR and Datto BCDR in one QBR, written in the client’s business terms for your vCIO to approve.

    With Autotask PSA, Datto RMM and Datto EDR

  • Backup success and recovery readiness

    From Datto BCDR, per server and per site.

  • Restore tests, passed and failed

    From Datto BCDR, per server, ready for the client’s QBR.

Ask about Datto BCDR in Claude or ChatGPT

Questions your team asks in Claude or ChatGPT, answered from every tool and client. Any answer can become a report or an automation.

  • “Which clients missed a backup last night?”

    Answered from Datto BCDR.

  • “When did we last test a restore of Golden Gate’s file server?”

    Answered from Datto BCDR.

  • “If Golden Gate’s file server died now, how much work would they lose?”

    Answered from Datto BCDR: the last good backup and when it finished.

What Control Center reads from Datto BCDR

Backup jobs and restore checks.

Control Center connects to Datto BCDR through its public API. You add it once, then choose which clients it covers and which API operations it can use. The key goes in Control Center’s vault, never in a chat.

What you need: A Datto Partner Portal admin creates the key under Admin > Integrations > API Keys.

The examples on this page use a stack MSPs often run with Datto BCDR: Autotask PSA, Datto RMM and Datto EDR. Build your AI plan to see them with your own tools.

Questions about Datto BCDR and Control Center

Does Control Center work with Datto BCDR?

Yes. Control Center connects to Datto BCDR through its public API and uses backup jobs and restore checks. You add it once, then choose which clients it covers.

What can an MSP automate with Datto BCDR and AI?

With Control Center, 3 automations, including: failed backups handled overnight; new clients onboarded on rails; failed restore tests caught early. A person approves the steps that matter.

Can I use Datto BCDR with Claude or ChatGPT?

Yes, through Control Center MCP. Your team connects Claude or ChatGPT once and can ask about Datto BCDR at every client, with the same roles and client scopes as their login. For example: “Which clients missed a backup last night?”

What does it cost?

$1,750 a month for the Control Center platform plus $75 a month per billable workflow, with the first 90 days at no cost.