Integrations

AI for CrowdStrike Falcon

CrowdStrike Falcon protects every endpoint at your clients. Connected to Control Center, threats become prioritized tickets with business context, isolation is approved from the ticket, and agent coverage is checked every morning.

Automations with CrowdStrike Falcon

Work that runs on its own, across your tools. A person approves the steps that matter.

  • Threats triaged before a tech looks

    When CrowdStrike flags a threat, a priority ConnectWise PSA ticket opens with who uses the device and what it can reach.

    With ConnectWise PSA

  • Isolation, approved from the ticket

    A tech approves from the ConnectWise PSA ticket and CrowdStrike isolates the device. Releasing it works the same way.

    With ConnectWise PSA

  • New clients onboarded on rails

    A new client in ConnectWise PSA gets a checklist that tracks NinjaOne agents, CrowdStrike coverage and Datto BCDR jobs until every device is done.

    With ConnectWise PSA, NinjaOne and Datto BCDR

  • Threats remediated on approval

    A tech approves remediation from the ConnectWise PSA ticket, and CrowdStrike cleans up the device.

    With ConnectWise PSA

  • Broken agents reinstalled

    When an CrowdStrike agent stops reporting, NinjaOne reinstalls it with your script once a tech approves.

    With NinjaOne

Standards checked in CrowdStrike Falcon

Checked every morning, for every client. Fewer tickets, better security, and every gap is a project you can sell.

  • CrowdStrike on every device

    Devices in NinjaOne without a healthy CrowdStrike agent become a ticket.

    With NinjaOne

  • CrowdStrike agents healthy

    Agents offline, out of date or not reporting, at every client.

  • Threats closed within 24 hours

    CrowdStrike threats still open after 24 hours, at every client.

  • Agents on a supported version

    CrowdStrike agents running a version older than the one you approve.

Reports from CrowdStrike Falcon

Numbers from your tools, in the client’s language. Build a report from any data you connect.

  • The whole QBR, drafted

    ConnectWise PSA, NinjaOne, CrowdStrike and Datto BCDR in one QBR, written in the client’s business terms for your vCIO to approve.

    With ConnectWise PSA, NinjaOne and Datto BCDR

  • Threats stopped

    From CrowdStrike, with what was at risk.

Ask about CrowdStrike Falcon in Claude or ChatGPT

Questions your team asks in Claude or ChatGPT, answered from every tool and client. Any answer can become a report or an automation.

  • “Which devices at Northbridge don’t have CrowdStrike?”

    Answered from NinjaOne and CrowdStrike.

  • “What changed at Northbridge this week?”

    Answered from ConnectWise PSA, NinjaOne and CrowdStrike.

  • “What did CrowdStrike catch at Northbridge this month, and was any of it real?”

    Answered from CrowdStrike.

  • “Which devices are isolated right now, and why?”

    Answered from CrowdStrike.

  • “Which devices at Meridian have an CrowdStrike agent that stopped reporting?”

    Answered from CrowdStrike.

What Control Center reads from CrowdStrike Falcon

Threats, agent health, isolating devices and remediation.

Control Center connects to CrowdStrike Falcon through its public API. You add it once, then choose which clients it covers and which API operations it can use. The key goes in Control Center’s vault, never in a chat.

What you need: A Falcon Administrator creates an API client (ID and secret) with the scopes it needs.

The examples on this page use a stack MSPs often run with CrowdStrike Falcon: ConnectWise PSA, NinjaOne and Datto BCDR. Build your AI plan to see them with your own tools.

Questions about CrowdStrike Falcon and Control Center

Does Control Center work with CrowdStrike Falcon?

Yes. Control Center connects to CrowdStrike Falcon through its public API and uses threats, agent health, isolating devices and remediation. You add it once, then choose which clients it covers.

What can an MSP automate with CrowdStrike Falcon and AI?

With Control Center, 5 automations, including: threats triaged before a tech looks; isolation, approved from the ticket; new clients onboarded on rails; threats remediated on approval; broken agents reinstalled. A person approves the steps that matter.

Can I use CrowdStrike Falcon with Claude or ChatGPT?

Yes, through Control Center MCP. Your team connects Claude or ChatGPT once and can ask about CrowdStrike Falcon at every client, with the same roles and client scopes as their login. For example: “Which devices at Northbridge don’t have CrowdStrike?”

What does it cost?

$1,750 a month for the Control Center platform plus $75 a month per billable workflow, with the first 90 days at no cost.