# Control Center MCP

Your team connects Claude or ChatGPT to Control Center once and reaches every client tenant and connected tool, with the same roles and client scopes as their login. Included in the platform price.

## How it works

Your team's Claude or ChatGPT connects to Control Center's MCP server once. Every question is checked against the person's role and assigned clients, and logged. From there it reaches the tools the MSP already uses, for every client: the PSA (tickets, agreements and time), the RMM (devices, patches and alerts), Microsoft 365 (users, licenses and sign-ins), endpoint security, backup, documentation and the rest, 156 tools in all, plus any REST API.

## What is MCP?

The Model Context Protocol, the open standard Claude and ChatGPT use to work with other software. Control Center runs an MCP server, so your team’s AI can use your clients’ tools the way your team does.

## Which AI does it work with?

Claude and ChatGPT at launch, on your own AI account at your own rate. We don’t mark it up.

## What does it cost?

It’s included in Control Center’s $1,750 a month, with nothing per seat or per technician.

## Can every technician see every client?

No. Each person signs in with their role from Control Center and sees only their clients and what that role allows. Service Desk and Engineers never see prices or margins.

## Can it change things in our tools?

Only the actions an Owner or Admin turns on for each tool, with MFA, and only for roles allowed to use them. Every action is logged with who asked for it.

## Where do the passwords and API keys live?

In Control Center’s vault. The AI never sees a password or API key, and nothing is pasted into the chat.

## Does it train on our data?

No. Your clients’ data is never used to train a model or improve anything outside your tenant.

## Can our clients use it?

Yes, from Q2 2027, as MCP as a service. You connect each client’s Claude or ChatGPT to their own apps, with your name on it and the access you set, and bill it monthly. Until then, it’s for your own team.

[Control Center MCP in detail](https://www.resultsiq.ai/mcp/), with example conversations for each role.