# ResultsIQ Control Center docs > The documentation for ResultsIQ Control Center, the platform MSPs use to scope, price, build and bill AI managed services: onboarding, the platform, security, pricing, and what Control Center needs from each of the 159 tools it connects to. Written for MSPs and for the AI assistants that help them onboard. Everything below in one file: https://www.resultsiq.ai/docs/llms-full.txt ## Get started - [Introduction](https://www.resultsiq.ai/docs/index.md): The ResultsIQ Control Center docs: onboarding, how it works, security, pricing, and what Control Center needs from each tool it connects to. Read them, or point your AI at them. - [Onboard with your AI](https://www.resultsiq.ai/docs/ai/index.md): One prompt turns ChatGPT, Claude or Copilot into your Control Center onboarding guide: it asks which tools you run and takes you through what each vendor needs, from these docs. - [Your first 90 days](https://www.resultsiq.ai/docs/onboarding/index.md): The first 90 days with ResultsIQ Control Center: your own MSP first, then your first client, then the first invoice on day 91. What happens, and what to have ready. ## Platform - [What Control Center does](https://www.resultsiq.ai/docs/platform/index.md): What ResultsIQ Control Center does: client business context, AI managed services, automation, technology standards, reports and QBRs, roadmaps and budgets, billing and AI margin, Control Center MCP, and security and governance. - [Control Center MCP](https://www.resultsiq.ai/docs/mcp/index.md): Control Center MCP connects your team’s Claude or ChatGPT to every client and tool, with the same roles and client scopes as their login. Included in the platform price. - [Security and data](https://www.resultsiq.ai/docs/security/index.md): How ResultsIQ Control Center is hosted, what stays yours, how access is controlled and logged, and where SOC 2 stands. - [Pricing and terms](https://www.resultsiq.ai/docs/pricing/index.md): ResultsIQ Control Center pricing and terms: $1,750 a month plus $75 per billable workflow, the first 90 days at no cost, and the annual contract after them. - [FAQ](https://www.resultsiq.ai/docs/faq/index.md): Questions MSP owners ask about ResultsIQ Control Center: cost, start dates, the 90 days, AI costs, data ownership, hosting, integrations and SOC 2. ## Connect your tools - [How connections work](https://www.resultsiq.ai/docs/connections/index.md): How ResultsIQ Control Center connects to an MSP’s tools: through each vendor’s own API, scoped per client and logged, with keys in Control Center’s vault. What to have before you connect a tool. - [Every tool](https://www.resultsiq.ai/docs/tools/index.md): Every tool ResultsIQ Control Center connects to, by category: what it uses, what the vendor needs, and the link to the vendor’s API docs. ## Every tool, one page each ### PSA - [ConnectWise PSA](https://www.resultsiq.ai/docs/tools/cwpsa/index.md): Tickets, agreements, billing and time entries. - [Autotask PSA](https://www.resultsiq.ai/docs/tools/autotask/index.md): Tickets, agreements, billing and time entries. - [HaloPSA](https://www.resultsiq.ai/docs/tools/halo/index.md): Tickets, agreements, billing and time entries. - [Kaseya BMS](https://www.resultsiq.ai/docs/tools/bms/index.md): Tickets, agreements, billing and time entries. - [Syncro](https://www.resultsiq.ai/docs/tools/syncro/index.md): Tickets, agreements, billing, time entries, devices, alerts, patching, scripts and software inventory. - [SuperOps](https://www.resultsiq.ai/docs/tools/superops/index.md): Tickets, agreements, billing, time entries, devices, alerts, patching, scripts and software inventory. - [Atera](https://www.resultsiq.ai/docs/tools/atera/index.md): Tickets, agreements, time entries, devices, alerts and patching. - [Accelo](https://www.resultsiq.ai/docs/tools/accelo/index.md): Tickets, agreements and time entries. - [ServiceNow](https://www.resultsiq.ai/docs/tools/servicenow/index.md): Tickets. - [Freshservice](https://www.resultsiq.ai/docs/tools/freshservice/index.md): Tickets and time entries. - [Zendesk](https://www.resultsiq.ai/docs/tools/zendesk/index.md): Tickets. - [Jira Service Management](https://www.resultsiq.ai/docs/tools/jsm/index.md): Tickets and time entries. ### RMM - [Syncro](https://www.resultsiq.ai/docs/tools/syncro/index.md): Tickets, agreements, billing, time entries, devices, alerts, patching, scripts and software inventory. - [SuperOps](https://www.resultsiq.ai/docs/tools/superops/index.md): Tickets, agreements, billing, time entries, devices, alerts, patching, scripts and software inventory. - [Atera](https://www.resultsiq.ai/docs/tools/atera/index.md): Tickets, agreements, time entries, devices, alerts and patching. - [NinjaOne](https://www.resultsiq.ai/docs/tools/ninja/index.md): Devices, alerts, patching, scripts and software inventory. - [Datto RMM](https://www.resultsiq.ai/docs/tools/dattormm/index.md): Devices, alerts, patching, scripts and software inventory. - [ConnectWise Automate](https://www.resultsiq.ai/docs/tools/automate/index.md): Devices, patching and scripts. - [ConnectWise RMM](https://www.resultsiq.ai/docs/tools/cwrmm/index.md): Devices, patching and scripts. - [Kaseya VSA](https://www.resultsiq.ai/docs/tools/vsa/index.md): Devices, alerts, patching, scripts and software inventory. - [N-able N-central](https://www.resultsiq.ai/docs/tools/ncentral/index.md): Devices, alerts, patching, scripts and software inventory. - [N-able N-sight](https://www.resultsiq.ai/docs/tools/nsight/index.md): Devices, alerts, patching, scripts and software inventory. - [Level](https://www.resultsiq.ai/docs/tools/level/index.md): Devices, alerts, patching and scripts. - [Action1](https://www.resultsiq.ai/docs/tools/action1/index.md): Devices, patching, scripts and software inventory. - [Pulseway](https://www.resultsiq.ai/docs/tools/pulseway/index.md): Devices. - [ImmyBot](https://www.resultsiq.ai/docs/tools/immy/index.md): Devices, scripts and software inventory. - [Automox](https://www.resultsiq.ai/docs/tools/automox/index.md): Devices, patching, scripts and software inventory. - [Microsoft Intune](https://www.resultsiq.ai/docs/tools/intune/index.md): Devices, patching, scripts, software inventory and device compliance. ### Endpoint security - [SentinelOne](https://www.resultsiq.ai/docs/tools/s1/index.md): Threats, agent health, isolating devices and remediation. - [CrowdStrike Falcon](https://www.resultsiq.ai/docs/tools/crowdstrike/index.md): Threats, agent health, isolating devices and remediation. - [Huntress](https://www.resultsiq.ai/docs/tools/huntress/index.md): Threats, agent health, isolating devices and remediation. - [Microsoft Defender for Endpoint](https://www.resultsiq.ai/docs/tools/defender/index.md): Threats, agent health, isolating devices and remediation. - [Sophos Central](https://www.resultsiq.ai/docs/tools/sophos/index.md): Threats, agent health, isolating devices and remediation. - [Bitdefender GravityZone](https://www.resultsiq.ai/docs/tools/bitdefender/index.md): Threats, agent health, isolating devices and remediation. - [ESET PROTECT](https://www.resultsiq.ai/docs/tools/eset/index.md): Threats, agent health, isolating devices and remediation. - [ThreatDown](https://www.resultsiq.ai/docs/tools/threatdown/index.md): Threats, agent health, isolating devices and remediation. - [Webroot](https://www.resultsiq.ai/docs/tools/webroot/index.md): Threats, agent health and remediation. - [Blackpoint Cyber](https://www.resultsiq.ai/docs/tools/blackpoint/index.md): Threats. - [Arctic Wolf](https://www.resultsiq.ai/docs/tools/arcticwolf/index.md): Threats. - [Cynet](https://www.resultsiq.ai/docs/tools/cynet/index.md): Threats, agent health and remediation. - [Datto EDR](https://www.resultsiq.ai/docs/tools/dattoedr/index.md): Threats, agent health and remediation. ### SIEM and managed SOC - [Microsoft Sentinel](https://www.resultsiq.ai/docs/tools/sentinel/index.md): Alerts, incidents and log search. - [Blumira](https://www.resultsiq.ai/docs/tools/blumira/index.md): Alerts, incidents and agent health. - [Stellar Cyber](https://www.resultsiq.ai/docs/tools/stellar/index.md): Alerts, incidents and log search. - [RocketCyber](https://www.resultsiq.ai/docs/tools/rocketcyber/index.md): Alerts and incidents. - [N-able Adlumin](https://www.resultsiq.ai/docs/tools/adlumin/index.md): Alerts. - [Rapid7 InsightIDR](https://www.resultsiq.ai/docs/tools/insightidr/index.md): Alerts, incidents and log search. - [Splunk](https://www.resultsiq.ai/docs/tools/splunk/index.md): Alerts and log search. - [Elastic Security](https://www.resultsiq.ai/docs/tools/elastic/index.md): Alerts, incidents and log search. - [Sumo Logic](https://www.resultsiq.ai/docs/tools/sumo/index.md): Alerts and log search. - [Exabeam](https://www.resultsiq.ai/docs/tools/exabeam/index.md): Alerts, incidents and log search. - [LogRhythm](https://www.resultsiq.ai/docs/tools/logrhythm/index.md): Alerts, incidents and log search. - [Fortinet FortiSIEM](https://www.resultsiq.ai/docs/tools/fortisiem/index.md): Alerts and incidents. - [Coro](https://www.resultsiq.ai/docs/tools/coro/index.md): Alerts. - [Wazuh](https://www.resultsiq.ai/docs/tools/wazuh/index.md): Alerts and agent health. - [SaaS Alerts](https://www.resultsiq.ai/docs/tools/saasalerts/index.md): Alerts. - [Field Effect MDR](https://www.resultsiq.ai/docs/tools/fieldeffect/index.md): What the API covers isn’t public; its docs need a Field Effect login. ### Email security - [Avanan](https://www.resultsiq.ai/docs/tools/avanan/index.md): Threats and remediation. - [Mimecast](https://www.resultsiq.ai/docs/tools/mimecast/index.md): Threats, remediation and users. - [IRONSCALES](https://www.resultsiq.ai/docs/tools/ironscales/index.md): Threats and remediation. - [Abnormal](https://www.resultsiq.ai/docs/tools/abnormal/index.md): Threats and remediation. - [Proofpoint](https://www.resultsiq.ai/docs/tools/pfpt/index.md): Threats. - [Proofpoint Essentials](https://www.resultsiq.ai/docs/tools/pfpte/index.md): Users. - [Material Security](https://www.resultsiq.ai/docs/tools/material/index.md): Threats and users. - [Barracuda](https://www.resultsiq.ai/docs/tools/barracuda/index.md): Account and email traffic numbers. The API is read-only for now. - [SpamTitan](https://www.resultsiq.ai/docs/tools/spamtitan/index.md): Threats. - [EasyDMARC](https://www.resultsiq.ai/docs/tools/easydmarc/index.md): Domains, DMARC reports and DNS checks. ### Backup - [Datto BCDR](https://www.resultsiq.ai/docs/tools/dattobcdr/index.md): Backup jobs and restore checks. - [Datto SaaS Protection](https://www.resultsiq.ai/docs/tools/dattosaas/index.md): Backup jobs and which accounts are backed up. - [Veeam](https://www.resultsiq.ai/docs/tools/veeam/index.md): Backup jobs and restore checks. - [Acronis](https://www.resultsiq.ai/docs/tools/acronis/index.md): Backup jobs. - [Axcient x360Recover](https://www.resultsiq.ai/docs/tools/axcient/index.md): Backup jobs and restore checks. - [Cove Data Protection](https://www.resultsiq.ai/docs/tools/cove/index.md): Backup jobs. - [Rubrik](https://www.resultsiq.ai/docs/tools/rubrik/index.md): Backup jobs and restore checks. - [Dropsuite](https://www.resultsiq.ai/docs/tools/dropsuite/index.md): Which accounts are backed up. - [Keepit](https://www.resultsiq.ai/docs/tools/keepit/index.md): Backup jobs and which accounts are backed up. - [AvePoint](https://www.resultsiq.ai/docs/tools/avepoint/index.md): Backup jobs and which accounts are backed up. - [Redstor](https://www.resultsiq.ai/docs/tools/redstor/index.md): Backup jobs. ### Documentation - [IT Glue](https://www.resultsiq.ai/docs/tools/itglue/index.md): Documentation, read and write and stored passwords. - [Hudu](https://www.resultsiq.ai/docs/tools/hudu/index.md): Documentation, read and write and stored passwords. - [Confluence](https://www.resultsiq.ai/docs/tools/confluence/index.md): Documentation, read and write. - [SharePoint](https://www.resultsiq.ai/docs/tools/sharepoint/index.md): Documentation, read and write. - [Notion](https://www.resultsiq.ai/docs/tools/notion/index.md): Documentation, read and write. ### Microsoft 365 and identity - [Microsoft 365](https://www.resultsiq.ai/docs/tools/m365/index.md): Users, MFA status, sign-ins and licenses. - [Google Workspace](https://www.resultsiq.ai/docs/tools/gws/index.md): Users, MFA status, sign-ins and licenses. - [Microsoft Entra ID](https://www.resultsiq.ai/docs/tools/entra/index.md): Users, MFA status and sign-ins. - [Okta](https://www.resultsiq.ai/docs/tools/okta/index.md): Users, MFA status and sign-ins. - [JumpCloud](https://www.resultsiq.ai/docs/tools/jumpcloud/index.md): Users, MFA status and sign-ins. - [Duo](https://www.resultsiq.ai/docs/tools/duo/index.md): MFA status and sign-ins. - [CIPP](https://www.resultsiq.ai/docs/tools/cipp/index.md): MFA status and sign-ins. - [Microsoft Purview](https://www.resultsiq.ai/docs/tools/purview/index.md): Audit log searches, eDiscovery, sensitivity labels and data loss prevention. ### Network - [Cisco Meraki](https://www.resultsiq.ai/docs/tools/meraki/index.md): Device status and uptime, configuration and firmware and alerts. - [Ubiquiti UniFi](https://www.resultsiq.ai/docs/tools/unifi/index.md): Device status and uptime and configuration and firmware. - [Fortinet FortiGate](https://www.resultsiq.ai/docs/tools/fortigate/index.md): Device status and uptime, configuration and firmware and alerts. - [SonicWall](https://www.resultsiq.ai/docs/tools/sonicwall/index.md): Configuration and firmware. - [Auvik](https://www.resultsiq.ai/docs/tools/auvik/index.md): Device status and uptime, configuration and firmware and alerts. - [Domotz](https://www.resultsiq.ai/docs/tools/domotz/index.md): Device status and uptime, configuration and firmware and alerts. - [Liongard](https://www.resultsiq.ai/docs/tools/liongard/index.md): Configuration and firmware and alerts. - [PRTG](https://www.resultsiq.ai/docs/tools/prtg/index.md): Device status and uptime and alerts. - [Cisco Catalyst Center](https://www.resultsiq.ai/docs/tools/catalyst/index.md): Device status and uptime, configuration and firmware and alerts. - [Aruba Central](https://www.resultsiq.ai/docs/tools/aruba/index.md): Device status and uptime, configuration and firmware and alerts. - [Ruckus](https://www.resultsiq.ai/docs/tools/ruckus/index.md): Device status and uptime, configuration and firmware and alerts. - [WatchGuard Cloud](https://www.resultsiq.ai/docs/tools/watchguard/index.md): Configuration and firmware and alerts. ### Billing and accounting - [QuickBooks Online](https://www.resultsiq.ai/docs/tools/qbo/index.md): Invoices. - [Xero](https://www.resultsiq.ai/docs/tools/xero/index.md): Invoices. - [Stripe](https://www.resultsiq.ai/docs/tools/stripe/index.md): Invoices. - [Sherweb](https://www.resultsiq.ai/docs/tools/sherweb/index.md): Costs and usage. - [QuoteWerks](https://www.resultsiq.ai/docs/tools/quotewerks/index.md): Quotes. - [Sage Intacct](https://www.resultsiq.ai/docs/tools/intacct/index.md): Accounting data, once Sage approves the connection. - [Pax8](https://www.resultsiq.ai/docs/tools/pax8/index.md): Costs and usage. - [ConnectWise CPQ](https://www.resultsiq.ai/docs/tools/cwcpq/index.md): Quotes, once ConnectWise approves the connection. - [Gradient MSP](https://www.resultsiq.ai/docs/tools/gradient/index.md): Billing data, once Gradient approves the connection. - [Microsoft Partner Center](https://www.resultsiq.ai/docs/tools/partnercenter/index.md): Costs and usage. - [Ingram Micro Xvantage](https://www.resultsiq.ai/docs/tools/ingram/index.md): Costs and usage. - [Quoter](https://www.resultsiq.ai/docs/tools/quoter/index.md): Quotes. ### Security training and compliance - [KnowBe4](https://www.resultsiq.ai/docs/tools/knowbe4/index.md): Training completion and phishing tests. - [Huntress Security Awareness Training](https://www.resultsiq.ai/docs/tools/huntresssat/index.md): Phishing tests. - [Vanta](https://www.resultsiq.ai/docs/tools/vanta/index.md): Training completion and compliance controls. - [Drata](https://www.resultsiq.ai/docs/tools/drata/index.md): Compliance controls. ### Vulnerability scanning - [Tenable](https://www.resultsiq.ai/docs/tools/tenable/index.md): Vulnerabilities, assets and scans. - [Qualys](https://www.resultsiq.ai/docs/tools/qualys/index.md): Vulnerabilities, assets and scans. - [Rapid7 InsightVM](https://www.resultsiq.ai/docs/tools/insightvm/index.md): Vulnerabilities, assets and scans. - [ConnectSecure](https://www.resultsiq.ai/docs/tools/connectsecure/index.md): Vulnerabilities and assets. - [runZero](https://www.resultsiq.ai/docs/tools/runzero/index.md): Assets. ### DNS filtering - [DNSFilter](https://www.resultsiq.ai/docs/tools/dnsfilter/index.md): Filtering policies and blocked threats. - [Cisco Umbrella](https://www.resultsiq.ai/docs/tools/umbrella/index.md): Filtering policies, agent health and blocked threats. - [Cloudflare Zero Trust](https://www.resultsiq.ai/docs/tools/cloudflare/index.md): Filtering policies, agent health and blocked threats. - [Zscaler](https://www.resultsiq.ai/docs/tools/zscaler/index.md): Filtering policies and agent health. - [SafeDNS](https://www.resultsiq.ai/docs/tools/safedns/index.md): Filtering policies. - [WebTitan](https://www.resultsiq.ai/docs/tools/webtitan/index.md): Filtering policies and blocked threats. ### Passwords - [1Password](https://www.resultsiq.ai/docs/tools/1password/index.md): Vault items and user provisioning. - [Bitwarden](https://www.resultsiq.ai/docs/tools/bitwarden/index.md): User provisioning. - [Passportal](https://www.resultsiq.ai/docs/tools/passportal/index.md): Vault items. - [Devolutions](https://www.resultsiq.ai/docs/tools/devolutions/index.md): Vault items and user provisioning. - [Keeper Security](https://www.resultsiq.ai/docs/tools/keeper/index.md): User provisioning. ### Admin rights and allowlisting - [ThreatLocker](https://www.resultsiq.ai/docs/tools/threatlocker/index.md): Approval requests. - [Admin By Request](https://www.resultsiq.ai/docs/tools/abr/index.md): Approval requests. ### Remote access - [ConnectWise ScreenConnect](https://www.resultsiq.ai/docs/tools/screenconnect/index.md): Remote sessions. - [TeamViewer](https://www.resultsiq.ai/docs/tools/teamviewer/index.md): Remote sessions and devices. - [Splashtop](https://www.resultsiq.ai/docs/tools/splashtop/index.md): Remote sessions and devices. - [BeyondTrust Remote Support](https://www.resultsiq.ai/docs/tools/beyondtrust/index.md): Remote sessions. ### Teams, chat and phones - [Microsoft Teams](https://www.resultsiq.ai/docs/tools/teams/index.md): Messages. - [Slack](https://www.resultsiq.ai/docs/tools/slack/index.md): Messages. - [Zoom](https://www.resultsiq.ai/docs/tools/zoom/index.md): Messages. - [RingCentral](https://www.resultsiq.ai/docs/tools/ringcentral/index.md): Messages. - [3CX](https://www.resultsiq.ai/docs/tools/3cx/index.md): Users and call control. ### Cloud and files - [Microsoft Azure](https://www.resultsiq.ai/docs/tools/azure/index.md): Costs and usage. - [AWS](https://www.resultsiq.ai/docs/tools/aws/index.md): Costs and usage. - [Dropbox](https://www.resultsiq.ai/docs/tools/dropbox/index.md): Users. - [Box](https://www.resultsiq.ai/docs/tools/box/index.md): Users. - [Wasabi](https://www.resultsiq.ai/docs/tools/wasabi/index.md): Costs and usage. ### Reporting and lifecycle - [ScalePad](https://www.resultsiq.ai/docs/tools/scalepad/index.md): Warranties. - [Power BI](https://www.resultsiq.ai/docs/tools/powerbi/index.md): Sending your metrics to dashboards. - [Grafana](https://www.resultsiq.ai/docs/tools/grafana/index.md): Sending your metrics to dashboards. - [Datadog](https://www.resultsiq.ai/docs/tools/datadog/index.md): Sending your metrics to dashboards. - [CloudRadial](https://www.resultsiq.ai/docs/tools/cloudradial/index.md): Companies, users, endpoints, assessments and the service catalog. - [Crewhu](https://www.resultsiq.ai/docs/tools/crewhu/index.md): Surveys, users and contest metrics. ### Automation platforms - [Rewst](https://www.resultsiq.ai/docs/tools/rewst/index.md): Starting your workflows. - [Power Automate](https://www.resultsiq.ai/docs/tools/powerautomate/index.md): Starting your workflows. - [n8n](https://www.resultsiq.ai/docs/tools/n8n/index.md): Starting your workflows. - [Zapier](https://www.resultsiq.ai/docs/tools/zapier/index.md): Starting your workflows. - [Make](https://www.resultsiq.ai/docs/tools/make/index.md): Starting your workflows. ## Contact - connor.reece@resultsiq.ai